Shipping Policy

At Jewelry Universe, we are committed to ensuring that your experience is seamless from the moment you place an order to the moment you receive your handcrafted jewelry. Below, you’ll find all the details regarding our shipping process.

Order Processing Time

  • Processing Time: All orders are processed within 0 to 4 business days after the payment is confirmed. During this time, our skilled artisans begin working on your jewelry, ensuring each piece meets our high standards of quality and craftsmanship.

Shipping Time

  • Delivery Time: After your order has been processed, it will be shipped and delivered within 4 to 12 business days, depending on your location and the shipping method selected.

Shipping Methods

We offer the following shipping options to cater to your needs:

  • Standard Shipping: Estimated delivery time is 4-12 business days. This is our most cost-effective shipping option.
  • Express Shipping: For those who need their jewelry sooner, we offer express shipping options. Delivery times and costs will vary based on your location.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package on our website or the carrier’s website.

Shipping Fees

  • Standard Shipping: Free for all orders over a specified amount (e.g., €50). For orders below this amount, a flat rate will be applied at checkout.
  • Express Shipping: Fees will be calculated based on the destination and weight of your package.

Important Notes

  • Customs and Duties: Please be aware that international shipments may be subject to customs fees or import duties. These fees are the responsibility of the customer and vary by country.
  • Delivery Delays: While we strive to meet our delivery estimates, please note that unforeseen delays due to customs, weather conditions, or other factors may occur. We appreciate your understanding and patience in such cases.

For any further assistance or inquiries about your order, please feel free to contact our customer service team at contact.jewelryuniverse@gmail.com

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