Terms and Conditions of Sale (TCS)

Terms and Conditions of Sale (TCS)

Introduction

Welcome to the "Jewelry Universe" website operated by the company "Infinity." We offer a wide range of online courses covering various life topics, with the aim of making online learning accessible to everyone. By using our website to purchase courses, you agree to comply with these Terms and Conditions of Sale (TCS).

Purpose

These Terms and Conditions of Sale (TCS) are intended to define the rules and conditions applicable to the relationship between "Infinity" and its customers, as well as the conditions of sale for the online courses offered on the "Jewelry Universe" website. They apply to all customers using the site to purchase products.

Company Information

The company "Infinity," operating the "Jewelry Universe" website, is a registered business. You can contact us at the following details:

Email: contact@jewelry-universe.com
Publication Director: Julie

Products and Services

"Infinity" offers a variety of product covering different uses on the "Jewelry Universe" website. The courses are accessible in two ways:

  • File Download: Some courses can be downloaded directly after purchase.
  • Online Member Area: Other courses are available through an online member area with private access. Access to these courses is generally limited to 6 months or more, depending on the specifications of each course.

The courses are updated annually on average, allowing users to access up-to-date and enriched content.

Pricing

The prices of online courses offered by "Infinity" on the "Jewelry Universe" website are fixed. However, they may change based on promotions or product improvements. Prices are listed in euros and include all applicable taxes.

No refunds are given for promotions or price reductions applied after purchase. Customers are encouraged to check prices before finalizing their order.

Order Process

To place an order on the "Jewelry Universe" website of "Infinity," the customer must follow these steps:

  1. Add to Cart: Select the desired course and add it to the cart.
  2. Payment: Proceed to the payment page and choose between credit card or PayPal payment options.
  3. Order Confirmation: Once the payment is made, an order confirmation will be sent via email.

The information provided by the customer during the order process (name, email address, etc.) is used solely for processing the order and for potential email contact. This information is not stored or retained for other purposes.

Payment

"Infinity" accepts the following payment methods for orders on the "Jewelry Universe" website:

  • Credit Card
  • PayPal

Orders are processed instantly or within a maximum of 24 hours following payment receipt. All transactions are secure to ensure the protection of customers' personal and financial information.

Delivery

The online courses offered by "Infinity" on the "Jewelry Universe" website are digital products. Delivery is made instantly via email once the payment is confirmed. In some cases, delivery may take up to 24 hours.

Customers will receive a download link or access to the private member area via email. In case of technical issues or restricted access, customers are encouraged to contact customer support for assistance.

Withdrawal and Returns

  • Right of Withdrawal: You have a right of withdrawal of 30 days from the date of purchase of the online course. Beyond this period, no withdrawal request will be accepted.
  • Return Fees: Since our products are digital, there are no return fees.

Warranties

  • Warranty Period: We offer a 30-day warranty on our online courses. If you are not satisfied with your purchase, you can request a refund within this period.
  • Exceptions: Products purchased during promotional periods or with a price reduction are non-refundable.

Liability

  • Limitation of Liability: We disclaim any liability for bodily injury, physical accidents, or domestic incidents resulting from the handling or physical activity related to our online courses. You assume all risks associated with practicing our courses.
  • Excluded Damages: We will not be liable for any indirect damages, loss of profits, or other consequential damages related to the use of our products.

Intellectual Property

  • Protected Content: All content on our website (texts, images, logos, sales pages, blogs) is protected by intellectual property rights.
  • Unauthorized Use: Any unauthorized use of our content may result in legal action.

Personal Data

  • Data Collection: We collect email addresses with your prior consent to inform you about your orders as well as promotions, offers, and tips by email or SMS.
  • User Rights: You have the right to access, rectify, and delete your personal data. To exercise these rights, please contact us at the address provided on our website.

Applicable Law and Jurisdiction

  • Applicable Law: These terms and conditions of sale are governed by French law.
  • Jurisdiction: In the event of a dispute, French courts shall have exclusive jurisdiction.